USPS has recently launched a new feature called Informed Delivery. Using this feature you will be able to know what’s coming to your mailbox and when. The Informed Delivery feature lets you preview your mail before it reaches into your mailbox. To accomplish this, digital Images of the mail will be sent to you on your e-mail. You can also look at the preview of your mail on the Online Dashboard or Mobile App. To enjoy the benefits of the Informed Delivery feature you can simply sign up for it online or visit your nearby Post Office.
The Informed Delivery feature seems to be a great one but it is being exploited by some criminals. A woman (who wants to keep her identity hidden) in Palm Beach County had an unpleasant experience when she went to check her mailbox.
In her mailbox, she found a letter titled “Welcome to the Informed Delivery”. Later on that day, she found one more letter in her mailbox. To her surprise, the letter contained a Jet Blue Credit Card. The woman never applied for the Jet Blue Credit Card. Also, she never signed up for the Informed Delivery feature. She also got an email alert from Bank of America which was about another credit card she never applied.
Also Read: LiteBlue
The woman’s identity including her email, phone number etc. might have been stolen by some criminals which then used it to set up a fake Informed Delivery Account. Last month, some criminals tried to steal her mail also. USPS in their statement about this issue said:
In a very few cases, an individual’s identity has already been compromised by a criminal who then has used it to set up an Informed Delivery Account.
So, is there any way that a victim can block such fraudulent accounts? Fortunately, there is a way to block these fake accounts. You can report a fraudulent Informed Delivery Account using two methods:
- Report the account online. Click here to proceed.
- Call 1-800-344-7779 and talk with Technical Support.
In order to block a fake account, you will have to provide all your information like Name, Address, E-mail Address, Phone Number, etc.